WARRANTY AND REPAIR

IN CASE YOU ARE HAVING DIFFICULTIES WITH YOUR PRODUCT, PLEASE READ THE FOLLOWING INSTRUCTIONS CAREFULLY.

WARRANTY POLICY

This Vosker product is covered by a one (1) year limited warrantyfor the accessories and a two (2) years limited warranty for the cameras, unless otherwise specified. The limited warranty covers material and workmanship starting from the original date of purchase. The electronic sales receipt or the client’s proof of purchase must be presented upon the request of a warranty service. This warranty will be honored in the country of purchase only.

This Vosker warranty does not apply to:

  • Consumable parts, including but not limited to batteries, which performance is designed to decrease over the course of time.
  • Damage caused by misuse, combined with another product, neglect, accidents, liquid contact, fire, earthquake or any other external cause or act of God.
  • VOSKER products that have been purchased on another media than the official www.vosker.com website.
  • Products that have had any modification or tampering.
  • Cosmetic damage including but not limited to scratches and broken plastic.
  • Damage caused by operating the VOSKER product outside of VOSKER’s recommendations.

VOSKER’S sole obligation under its warranty shall be, at its sole discretion, to repair, replace, or repay the price of any article or part thereof.

No VOSKER employee or representative is authorized to change this warranty in any way, or grant any other warranty

Maintenance - Parts and Firmware

  1. VOSKER offers some replacement parts for its products online and are subject to change.
  2. The available parts are listed online: Parts » VOSKER | Mobile Security Cameras. VOSKER cannot guarantee the availability of the parts.
  3. VOSKER security cameras may require a firmware update to optimize their performance. The latest updates are offered for each model in the Support Center: Vosker support » VOSKER | Mobile Security Cameras
  4. VOSKER doesn’t offer repair services.

Ecommerce - Check out:add to legal mentions. 2-year warranty, limited replacement part subject to availability, no repair service.

ANY QUESTIONS?

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