SUPPORT Information & Assistance ACTIVATION FAQ TECHNICAL FAQ TROUBLESHOOTING WEBSITE ORDERS Home / Support Search for:Search Button Support by product V150 V200 V100 V300 V150 V200 V100 VOSKER App PARTS AND ACCESSORIES CONTACT US General FAQ Most frequent questions and answers ACTIVATION FAQ DO I NEED TO REACH A CELLULAR PROVIDER TO ACTIVATE MY CAMERA? MUST HAVES BEFORE ACTIVATING YOUR VOSKER CAMERA TECHNICAL FAQ UNDERSTANDING HOW YOUR CAMERA COMMUNICATES OUTDOOR TEMPERATURE WHICH KIND OF POWER SOURCE SHOULD I USE DURING COLD WEATHER? MOTION DETECTION RANGE FOR CAMERA TAKING PICTURES AT REGULAR INTERVALS REMOTE CONTROL OF THE CAMERA USING THE CAMERA INDOORS CELLULAR COVERAGE BY MODEL HOW TO IMPROVE YOUR CONNECTIVITY Troubleshooting RESOLUTION TO MOST COMMON ISSUES MY CAMERA DOESN’T TAKE ANY PHOTOS/VIDEOS MY CAMERA DOESN’T POWER UP WEBSITE ORDERS FINDING YOUR ORDER STATUS CANCELLING MY ORDER HOW TO RETURN AN ITEM? REPORTING MISSING ITEMS FROM ORDER DELIVERED NOT RECEIVED INTERNATIONAL ORDERS NEED MORE HELP? Request assistance from our team LIVE CHAT