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SUPPORT

Information & Assistance

ACTIVATION FAQ
TECHNICAL FAQ
TROUBLESHOOTING
WEBSITE ORDERS

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General FAQ

Most frequent questions and answers

ACTIVATION FAQ

  • DO I NEED TO REACH A CELLULAR PROVIDER TO ACTIVATE MY CAMERA?
  • MUST HAVES BEFORE ACTIVATING YOUR VOSKER CAMERA

TECHNICAL FAQ

  • UNDERSTANDING HOW YOUR CAMERA COMMUNICATES
  • OUTDOOR TEMPERATURE
  • WHICH KIND OF POWER SOURCE SHOULD I USE DURING COLD WEATHER?
  • MOTION DETECTION RANGE FOR CAMERA
  • TAKING PICTURES AT REGULAR INTERVALS
  • REMOTE CONTROL OF THE CAMERA
  • USING THE CAMERA INDOORS
  • CELLULAR COVERAGE BY MODEL
  • HOW TO IMPROVE YOUR CONNECTIVITY

Troubleshooting

  • RESOLUTION TO MOST COMMON ISSUES
  • MY CAMERA DOESN’T TAKE ANY PHOTOS/VIDEOS
  • MY CAMERA DOESN’T POWER UP

WEBSITE ORDERS

  • FINDING YOUR ORDER STATUS
  • CANCELLING MY ORDER
  • HOW TO RETURN AN ITEM?
  • REPORTING MISSING ITEMS FROM ORDER
  • DELIVERED NOT RECEIVED
  • INTERNATIONAL ORDERS

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Are you a VOSKER Integrator? Access the Integrator section here:

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