SUPPORT

VOSKER App

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VOSKER APP

Available on Apple Store and Google Play Store

VOSKER App

You need 1 plan per camera.

No, you don’t need to reach out to a cellular provider. Your camera includes a pre-activated SIM card. You only need to activate your camera with the VOSKER app.

Your camera can’t transfer pictures using a different SIM card. You can’t buy or match a plan from a different business than VOSKER.

V100 and V200

After the first 30 days of activation on the unlimited plan or when the plan you bought is over, your camera will automatically transfer on the free plan.

V150

After your trial period is over, you’ll need to purchase a paid plan in order to keep receiving photos to your app. Photos will still be saved to the micro SD card on your device.

V150

The V150 model does not offer a video mode. Only photos can be saved to the memory card and sent to your account.

There is no limit on how many people you can share your pictures with:
the person has to install the app on his own smart phone and use your e-mail and password to log in.

You will have to reach the ”Account” tab at the bottom left corner of your VOSKER app. You will have to choose the right plan for your needs and click on the ”Buy” button.

The camera will continue to transfer the status but will no longer transfer photos. The photos counter will reset the first of each month. You can increase your photos limit by upgrading your plan.

V100 and V200

Make sure to set your camera perfectly upright and facing north about 30 feet (10 meters) away from your target. We recommend installing the camera out of reach. Make sure you have something in background to get a good reflection of the infrared light for night photos.

V150

Make sure there is nothing obstructing the lens of the camera or that it’s not dirty. We recommend placing the camera out of reach, in a sufficently elevated area, and at about 30ft (10 meters) away from your target to have a good field of view. Make sure to have something in background to get a good reflection of the infrared light for low light conditions or night photos.

The photos that your camera is sending have been compressed to facilitate the transfer. You will find the best photo quality directly on the SD card inside your camera. You can also get HD versions of your most valuable photos upon request through the VOSKER App or the VOSKER web App*. Each plan has a limit of HD photos to download per month.

On the right top corner of each of your pictures you will find an HD icon. Click and your picture will start uploading. *except for the FREE plan

V100 and V200

Winter temperatures adversely affect the performance of nickel–cadmium (NiCd)/nickel–metal (NiMH) batteries. Using lithium batteries will help keep the performance of your camera to its best. The use of a 12V direct current external power is also a good alternative.

V150

The V150 model comes with a Lithium battery pack (included in the box) that works well in hot and cold weather. The V150 also has a built in solar panel as an alternate power source. To maximise battery life, make sure to place the camera in an area that gets a good amount of sun light during the day (enough to cover at least 50% of the solar panel).

Users are now able to get HD versions of their most valuable photos upon request through the VOSKER App or the VOSKER web App*. Each plan has a limit of HD photos to download per month.
*except for the FREE plan

On the right top corner of each of your pictures you will find an HD icon. Click and your picture will start uploading.

View of the Mobile App:

It is possible to control the camera remotely. You can:

  • Change the camera settings. The changes will apply the next time the camera sends pictures.
  • Checking the camera’s operating time

Please note that resetting the V200 is done manually, directly via the camera screen. For the V100, you have to put a formatting file on the SD card (see reset procedure).

VOSKER SENSE is a tool that uses artificial intelligence, and enables you to easily differentiate a human or a vehicle in a photo. If you have enabled VOSKER SENSE, this option will separate your photos into three tabs on the application’s PHOTOS page.

SENSE

A.I by VOSKER

VOSKER SENSE is an A.I solution powered by VOSKER, trained to recognize and analyse your security cameras photos. With its cutting edge technology VOSKER SENSE enable your camera to distinguish if a human or a car is intruding your perimeter.

 

 

VOSKER Security Cameras 4G/LTE Coverage Area

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