UNDERSTANDING HOW YOUR CAMERA COMMUNICATES

Your camera reflects information about itself in the app each day when it is powered on. Under the status tab, ishows the LEVEL of signal strength, batterySD card, and OTHER GENERAL INFORMATION like the camera model’s name, version of its firmware, last communication*, temperature, and the last date of your camera installation. 
 
*The information displayed on the STATUS tab of your VOSKER app is NOT live. Last communication means the latest time your camera has connected to our server, which means the status of your camera level and other information is based on the last time your camera has sent its update to your app. 
 
Your camera will communicate based on the ‘Transfer Frequency’ under SETTINGS CELLULAR SETUP of your mobile app. E.g., If the frequency is set to ‘2 times a day, it means your app will communicate (update its status) and transmit the pictures it has taken (if any) twice in the 24 hours. Note that any changes to your settings will take effect after your next communication time. 

Not finding what you are looking for?

 

NEED MORE HELP?

Request assistance from our team