Last modification : May 15, 2020
This is an agreement between 9381-9506 Quebec Inc. (“Vosker”, “we” or “We”), owner and operator of the websites accessible at www.vosker.com and www.webapp.vosker.com (collectively, the “Platform”), and you (“you” or “You”), a user of the Platform (“User”).
By using the Platform, including the services offered on the Platform and all other services, software, application and subscription offered by Vosker (hereafter collectively referred to as the “Services”), you acknowledge and agree to these terms of service (“Terms of Service”) and to Vosker’s Personal Information Protection Policy, which is accessible hereunder and is incorporated to this agreement by reference. If you choose to not agree with those Terms of Service and Personal Information Protection Policy, you must refrain from using the Platform.
The Platform is available only to Users who can form legally binding contracts under applicable law. By using or accessing the Platform, you hereby represent and warrant that you are at least eighteen (18) years of age and are not barred from using the Platform or the Services, under applicable law.
Vosker reserves the right, in its sole discretion, to update these Terms of Service (“Updated Terms”) from time to time.
Unless Vosker makes a change for juridical or administrative reasons, Vosker will provide reasonable advanced notice before the Updated Terms become effective. You agree that Vosker may notify you of the Updated Terms by posting them on the Platform.
Your use of the Platform after the effective date of Updated Terms constitutes your agreement to these Updated Terms. You should review these Terms of Service and any Updated Terms before using the Platform.
The Updated Terms will be effective as of the time of posting, or such later date as may be specified in the Updated Terms and will apply to your use of the Platform from that point forward.
The Platform allows you to purchase Products (hereafter defined) offered by Vosker such as but not limited to, hunting tables, trail, security, action cameras and accessories. The Platform also enables you to activate your camera to locate your GPS location position, and to manage and view photos taken with your camera.
During the term of this agreement, Vosker grants you a limited, non-exclusive, non-transferable right to access and use the Platform, for a licit use in accordance with the Terms of Service (“Authorized purposes”).
You may not engage in any of the following prohibited activities:
Vosker shall have the right to investigate and prosecute any violations of the Terms of Service, to the fullest extent permitted by law. You acknowledge that Vosker has no obligation to review your Content (as defined hereunder) or to monitor your access to or use of the Platform, but has the right to do so, to ensure compliance with the Terms of Service, applicable laws, orders or requirements of a court or governmental body. In case of violation of these Terms of Service, Vosker shall have the right, at any time and without prior notice, to remove your Content and disable your access or use to the Platform.
When you provide Vosker with your email address via the Platform, you expressly consent that Vosker will keep your email address in its databases and that Vosker may use such email address in its mailing list to communicate with you to (i) validate certain information relating to your account, (ii) keep you informed of the status of your account on the Platform, (iii) conduct surveys or verifications relating to the Platform, namely its functionalities, user-friendliness or your appreciation of the Platform, (iv) offer you advantages or promotions offered by Vosker, or (v) any other purpose relating to the Platform or security of Users.
Some functionalities of the Platform may require the creation of a User account. If you create an account, you must complete the registration process by providing Vosker with current, complete, and accurate information as prompted by the applicable registration form. You will choose a unique username and a safe password. In case of a breach of this paragraph, Vosker may end your right to use the Platform, at its sole discretion.
You are entirely responsible for maintaining the confidentiality of your password and account. Furthermore, you are entirely responsible for any and all activities that occur under your account. You agree to notify Vosker immediately of any unauthorized use of your account or any other breach of security.
Vosker cannot guarantee that unauthorized third parties will never be able to defeat the Platform’s security measures or use for improper purposes any information which relates to you and allows you to be identified (“Personal Information”) that you provide to us. You acknowledge that you provide your Personal Information at your own risk.
Vosker will not be liable for any loss, including the loss of data associated to your account, that you may incur as a result of someone else using your password or account, either with or without your knowledge. You could be held liable for losses incurred by Vosker or another party due to someone else using your account or password.
You may not use anyone else’s account at any time, unless with the permission of the account holder as her or his duly authorized mandatary.
Vosker reserves its right to delete any account inactive for a period of at least one (1) year, as well as any data associated to such account. However, no data shall be deleted without prior notice to the account holder.
You may terminate or cancel your account on the Platform for any reason, at your sole discretion and without notice, without liability to Vosker.
Vosker may charge fees for access to or use of the Platform. However, in no event will you be charged for such access or use unless Vosker obtains your prior agreement to pay such fees. Any fees will be posted prominently on the Platform and in other appropriate locations on the Platform.
You will pay all fees and charges incurred through your account at the rates in effect for the billing period when they are incurred. You will be billed for these fees and charges and shall also pay all applicable taxes relating to the use of the Platform through your account.
You must submit a Purchase Order to acquire our Products and Services (“Purchase Orders”) via our standard Purchase Order form made available to you via the Platform. Once the Purchase Order is accepted by Vosker, such Purchase Order shall constitute a binding contract between You and Vosker.
Before concluding a sale through the Platform, Vosker will disclose, bring expressly to your attention and present the following information to you prominently and in a comprehensible manner, so that you may easily retain and print your Purchase Order, and correct any error before it is sent to us and registered:
You accept that your data (excluding credit card information), may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during the transfer over networks.
Within ten (10) business days of receiving your Purchase Order and payment for the Products or Services that are the object of the Purchase Order, Vosker shall notify you whether it is accepting or rejecting the Purchase Order. Vosker may reject the Purchase Order for any reason, at its sole discretion, and without explanations.
The parties will be bound by the Purchase Order when Vosker gives you notice of its acceptance, or if Vosker fails to notify you of its acceptance or rejection within ten (10) business days of receiving your Purchase Order.
Vosker may propose a modification to a Purchase Order by including in its notice to you a modified Purchase Order, for you to accept or reject according to the acceptance and rejection procedures under this section.
You shall pay Vosker’s list price for each Product or Service, as listed on the Platform.
Vosker will invoice you and will collect full payment for the Products or Services that are the object of the Purchase Order upon receipt of such Purchase Order.
Vosker shall send or give you access to the invoice for each Purchase Order, and a payment receipt upon receipt of a payment for the Products or Services that are the object of the Purchase Order. Vosker will make and send or notify you of each invoice and payment receipt in writing at the email address that you provided in the Purchase Order.
Vosker will deliver each Purchase Order of Products in accordance with the delivery method you selected and to the location specified in the applicable Purchase Order. All delivery times are estimated and Vosker cannot be held responsible for any delay in delivery.
Vosker’s principal obligation. Vosker’s principal obligation is presumed to have been performed if Vosker attempted to perform it on the date specified in the Purchase Order, on a later date agreed on in writing by you and Vosker, or on the date specified in a notice sent to you within a reasonable time, but was prevented from doing so by your actions or negligence.
Vosker will remain liable for any damages, losses, or defects to the Products until they are delivered to you, after which you will be solely liable.
The following provisions applies only to buyers who are Consumers. “Consumers” means “natural persons, except merchants who obtain our Products or Services for the purposes of their business”.
The distance contract for the sale of Products or Services between Vosker and a Consumer will be evidenced in writing; a copy of it will be sent to the Consumer within fifteen (15) days after it is entered into, in a manner that ensures that the Consumer may easily retain it and print it, and will indicate:
The Consumer may cancel the contract within seven (7) days after receiving a copy if:
However, the cancellation period begins when Vosker’s performance of the principal obligation is completed if the Consumer, at that time, observes that Vosker has not disclosed all the information described in section 7.1.1 above (Contents of Purchase Orders). If Vosker does not send a copy of the contract to the Consumer within the time provided for in section 8.1. above (Distance contract), the Consumer has thirty (30) days, as of the date the contract is entered into, to cancel the contract.
The Consumer’s right to cancel the contract is exercised by sending a notice to that effect to Vosker. The contract is cancelled by operation of law as of the sending of the cancellation notice. Within fifteen (15) days following the cancellation of the contract, Vosker must refund all sums paid by the Consumer under the contract. Within fifteen (15) days following the cancellation of the contract or following delivery if it postdates cancellation, the Consumer must restore the Products that were the object of the contract to Vosker in the same state in which they were received. Vosker shall assume the reasonable costs of restitution.
A distance contract may also be cancelled by the Consumer at any time before performance of Vosker’s principal obligation if Vosker’s principal obligation is not performed within thirty (30) days after the date specified in the contract or the later date agreed on in writing by the Consumer and Vosker, or within thirty (30) days after the contract is entered into in the case of a contract that does not specify a date or time limit for Vosker’s principal obligation to be performed.
If Vosker defaults on the obligation to make a refund and the Consumer has paid by credit card, the Consumer may, within sixty (60) days following the default, request the card issuer to chargeback all amounts paid under the contract and any accessory contract, and to cancel all charges made to the Consumer’s account in relation to those contracts. A chargeback request must be in writing and contain the following information:
Whenever used in these Terms of Service, the term ‘’Product” means all Vosker’s hardware products or devices.
Vosker offers no refund, other than to Consumers as stipulated in Section 8 above.
You may, within thirty (30) days after the purchase of a Product, request an exchange for another Product of the same value, or a higher value by paying the difference in price. In the event that you opt for a lower value Product, Vosker will not refund the difference between the higher initial price and the purchase price of the new Product. To qualify for an exchange, your item must be unused and in the same state as you received it.
To complete your exchange, we require a receipt or proof of purchase. To return your Product for the exchange, you must mail, at your own costs, your Product and follow these instructions to:
In no event shall Vosker accept returns for which freight charges are to be paid upon reception. Such shipments will be refused at the door and returned to the sender. Provided that Vosker accepts such shipment, Vosker may, at its sole discretion, deduct the amounts from the reimbursement. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable.
If you contact Vosker prior to sending your Product for an exchange, Vosker will send you a return merchandise authorization (RMA) number. In addition, once your return is received and inspected, Vosker will send you an email informing you of the receipt of your returned item and the approval or rejection of your return. In the event that you do not contact Vosker before sending your Product, a communication will be sent to you only in case of rejection of the Product for return.
In the event that, depending on the condition of the Product, the return is refused, the Product can not be credited for an exchange and will be returned to you at your expense.
In the event where, depending on the condition of the Product, the return is refused, the Product shall be returned to you, at your expenses, and no credit or exchange will be allowed.
You can consult our repair service instructions in case of breakage or malfunction.
Vosker has made every effort to display as accurately as possible the colors and images of its Products that appear on the Platform. We cannot guarantee that your computer monitor’s display of any color will be accurate nor that the Product you receive will be exactly as shown on our Platform.
Prices for our Products are subject to change without notice. Vosker reserves the right at any time to modify or discontinue the Services (or any part or content thereof) without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Services.
Vosker reserves the right, but is not obligated, to limit the sales of its Products or Services to any person, geographic region or jurisdiction. This right may be exercised on a case-by-case basis. We reserve the right to limit the quantities of any Products or Services that we offer. All Products’ descriptions or Product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any Product at any time. Any offer for any Product or Services made on this Platform is void where prohibited.
Vosker does not warrant that the quality of any Products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Services will be corrected.
Vosker offers a two-year (2) warranty on sold cameras and a one-year (1) warranty on all other Products sold. Please refer to the instruction manual for detailed information. In the event of any discrepancy between these Terms of Service and the instruction manual, the information in the instruction manual prevails. No warranty will be given on any Product that has been physically broken. All cameras must be troubleshooted thoroughly before RMA can be issued for a return on warranty.
Vosker may, in its sole discretion, limit or cancel the quantities purchased per person, household or order, including orders placed by or under the same customer account, the same credit card or orders using the same billing or shipping address.
All trademarks (including words, expressions, and logos) used by Vosker, for the purposes of distinguishing its Products or Services advertised or promoted on the Platform from those of others, are owned by Vosker. Vosker tradenames and logos are trademarks of Vosker, and may not be used, reproduced or imitated, in whole or in part, without the prior written permission of Vosker.
All original works reproduced or published on the Platform are protected by copyrights. The owner of the copyright in each of such works reserve all its rights in it. You acknowledge that it is an infringement of copyright for any person to do, without the consent of the owner of the copyright, anything that, by the applicable copyright statutes, only the owner of the copyright has the right to do.
This Platform or any part thereof may also be protected by industrial designs or patents. Vosker reserves all rights to the Platform not expressly granted. You agree not to engage in the use, copying, or distribution of any of the Platform other than expressly permitted.
Vosker is free to use, profit, disclose, publish, keep secret or otherwise exploit any comments, suggestions or other ideas to improve or otherwise modify the Platform or any other Vosker Product or Service (“Feedback”), without compensation or attribution to the User or to any person behind this Feedback.
Vosker will, from time to time, provide the User with documentation, online or in any material form, describing the features, operation and use of the Platform (the “Documentation”). The User understands and agrees that he may reproduce and use the Documentation only as necessary to support his use of the Platform.
You retain all ownership rights to any images, text, graphics, videos, photos, information, or other materials (“Content”) uploaded to the Platform.
By submitting Content to the Platform, you grant Vosker a worldwide, non-exclusive, perpetual, irrevocable, royalty-free, sublicensable, and transferable license to do anything with your Content that by any applicable law you would otherwise have the sole right to do, including the right to authorize anything in respect of such Content, including for both commercial and non-commercial purposes, subject to Vosker’s Personal Information Protection Policy.
You hereby acknowledge and agree that you are solely responsible for all Content that you submit to the Platform. Accordingly, you represent and warrant that (i) you either are the sole and exclusive owner of all Content submitted to the Platform, or you have all rights, licenses, permissions, consents and releases necessary to grant Vosker the rights in such Content, and (ii) neither the Content nor your posting, transmission or submission of your Content or Vosker’s use of your Content infringes or will infringe any third-party rights, including intellectual property rights and image rights, or any law or regulation, whether Canadian or foreign.
For information about how Vosker could collect, use or disclose Personal Information, please review Vosker’s Personal Information Protection Policy.
Through the Platform, you may have the ability to use and/or access Content provided by third parties. Vosker cannot guarantee that such third-party Content will be free of material you may find objectionable or otherwise. Vosker disclaims any responsibility or liability related to your access or use of any third-party Content.
For the purpose of this Section 15, “Confidential Information” means any material, non-public, business-related information (including any trade secret), whether written or oral, whether or not marked as confidential.
The User must keep confidential all Confidential Information that Vosker has disclosed or made available to him, directly or indirectly, by any means of communication or observation.
The User may only use Confidential Information for the purpose of using the Platform.
The User may not disclose Confidential Information to any third party, except to the extent that such disclosure:
The User must notify Vosker promptly and in a timely manner if the User is required Gby law to disclose any Confidential Information or is aware of any unauthorized disclosure of Confidential Information.
The Platform may contain hyperlinks to external Internet sites that remove you from the Platform (the “External Sites”). You acknowledge and agree that Vosker is not responsible for the availability of these External Sites, nor for the accuracy of the content, products or services available on these External Sites. Hyperlinks to External Sites do not imply any endorsement by Vosker of such External Sites. You acknowledge that you assume all risks arising from your use of the External Sites and by using the Platform, you expressly release Vosker from any liability arising from your use of any External Site.
Other than Vosker’s official Limited Warranty and to the maximum extent permitted by applicable law, Vosker disclaims all warranties of any kind, whether express, implied, or statutory, including any implied warranty of title, merchantability, fitness for a particular purpose or non-infringement of third-party rights related to the Platform, the Services and the Products. Moreover, Vosker makes no warranty regarding the quality of any Products, Services or Content purchased or obtained through the Platform. All information on the Platform and the Platform itself are provided for your convenience, “as is”, and “as available”, without any warranties of any kind. For greater clarity, Vosker does not represent, warrant, or guarantee that information will be available, accurate, or reliable.
You acknowledge and agree to assume the entire risk arising out of your access or use of the Platform, the Services, and the Products.
In no event shall Vosker’s and its Affiliates (hereafter defined) total cumulative liability to you for all direct damages arising from or related to the Products, the Product software or the Services (whether in contract, tort, negligence or otherwise) exceed the amount paid by you, if any, for the Products, the Product software or Services at issue within the prior twelve (12) months. This limitation is cumulative and will not be increased by the existence of more than one incident or claim. Vosker and its Affiliates disclaim all liability of any kind of Vosker’s and its Affiliates’ licensors and suppliers. ‘’Affiliates’’ shall mean all Vosker’s affiliates, parent companies, subsidiaries and their officers, directors, employees, contractors, agents, licensees, successors, and assigns.
To the maximum extent permitted by applicable law, under no circumstances, including negligence, shall Vosker or its Affiliates be liable for any indirect, special, incidental, or consequential damages including but not limited to any damages for loss of use, lost data or lost profits, whether in contract, tort or otherwise, arising from or relating to the Products, the accessories or the Services offered by Vosker, even if Vosker or such Affiliate knew or should have known of the possibility of such damages. This provision is not intended to limit Vosker ‘s liability in the event of Vosker’s willful or intentional misconduct.
To the maximum extent permitted by applicable law, under no circumstances will Vosker be liable in any way for any content, including, but not limited to, the use of or inability to use the Platform, the Services offered in connection with the Platform or the Products, the loss of content, any errors or omissions in any content, or any loss or damage of any kind incurred in connection with use of or exposure to any content posted, emailed, accessed, transmitted, or otherwise made available via the Platform or the Services. This includes, without limitation, any damages caused by or resulting from reliance by a User on any information obtained from the Platform, or that result from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission or any failure of performance.
Vosker hereby further expressly disclaims all liability for any claims for Service failures that are due to normal Product wear, Product misuse, abuse, Product modification, improper Product selection or your non-compliance with any and all applicable federal, state or local laws. You understand and agree that this limitation of liability shall apply even if Vosker is found liable for any loss or damage due to a breach of contract, breach of express or implied or limited warranty, negligence of any kind or degree, strict product liability, subrogation, indemnification or contribution, or any other theory of liability. However, this limitation of liability shall not apply to any wilful, wanton, intentional or reckless misconduct of Vosker or gross negligence of Vosker in those states that do not permit limitation of liability for gross negligence or when these are due to negligent breaches of any significant contractual duty or obligation on the part of Vosker.
You install and use the Products and Services at your own discretion and risk. You have sole responsibility for adequate protection and backup of data and/or equipment used in connection with your use of the Services, and you agree to hold Vosker harmless from, and you covenant not to sue Vosker or its Affiliates for, any claims based on your use of the Products or Services, including claims for lost data or content, delays in performance, non-performance, malperformance, or lost profits resulting from your use of the Products or Services. You are solely responsible for (and Vosker and its Affiliates disclaim) any and all loss, liability or damages resulting from your use or installation of a Product, including damage or loss to HVAC systems, plumbing, homes, Products, other peripherals connected to the Product, computers, mobile devices, and all other items and pets in the home.
It is understood that it you are solely responsible to protect against any risk of loss with the appropriate insurance coverage, and you are responsible for obtaining all insurance coverage you believe is necessary. To the fullest extent permitted by applicable law and the applicable policy or policies of insurance you obtain and maintain, you release Vosker from all liability for any loss, occurrence, event, or condition covered by your insurance.
By using the Platform, you agree to defend, indemnify and hold harmless Vosker and its Affiliates from and against all claims, causes of action, damages, obligations, losses, liabilities, costs or debts, expenses (including attorneys’ fees and costs) and all amounts paid in settlements arising from or relating to your use of the Platform, breach of these Terms of Service or the agreements incorporated herein, or your violation of any third-party rights. Vosker may assume the exclusive defense and control of any matter for which you have agreed to indemnify Vosker and you agree to assist and cooperate with Vosker in the defense or settlement of any such matters.
Vosker may terminate or suspend your access to or ability to use the Platform immediately, with or without justification and at its sole discretion, without prior notice or liability. A breach of these Terms of Service shall constitute and immediate termination.
Upon termination of your access to or ability to use the Platform, your right to use or access the Platform will immediately cease.
This agreement’s provisions that by their nature should survive termination shall survive termination, including ownership and indemnification provisions, warranty disclaimers and limitations of liability. Termination of your access to and use of the Platform shall not relieve you of any obligations arising or accruing prior to the termination or limit any liability that you otherwise may have to Vosker or any third party.
For any dispute arising out of or in connection with or relating to these Terms of Service or the Personal Information Protection Policy, you agree to first contact Vosker and attempt to resolve the dispute informally. If the dispute can not be resolved informally, each party agrees to resolve any such dispute first by mediation in accordance with the provisions of section 605 and following of the Quebec Code of Civil Procedure, unless such mediation (i) has not commenced at the initiative of a party within ten (10) days of the expiry of the time limit indicated in a default notice from one party to the other, or (ii) did not result in an amicable settlement within twenty (20) days of commencement of the mediation. If mediation did not result in an amicable settlement, you agree to resolve the dispute by binding arbitration, in Quebec City (Canada), unless you and Vosker agree otherwise, in accordance with the provisions of section 620 and following of the Quebec Code of Civil Procedure and safe for circumstances for which the applicable law prohibits referral to arbitration or restrictions on a Consumer’s right to go before a court.
Unless in circumstances for which the applicable law prohibits restrictions on a party’s right to bring a class action, all claims must be brought in the parties’ individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding, and, unless the parties agree otherwise, the arbitrator may not consolidate more than one person’s claim.
Nothing in this section prevents either party from seeking provisional measures or safeguard orders, such as injunctive or other equitable relief, from the competent judicial court, before or during mediation and arbitration proceedings.
This agreement will be governed by and construed in accordance with the laws of the Province of Quebec, without regard to its conflict of law rules. Your conduct may also be subject to other local, state, and national laws.
These Terms of Service and the Personal Information Protection Policy replace any prior agreement between you and Vosker and constitutes the entire agreement between you and Vosker.
You cannot assign or transfer these Terms of Service and the Personal Information Protection Policy or any rights or obligations thereto.
The negligence or delay by Vosker to exercise a right, recourse, power or privilege in accordance with the Terms of Service does not constitute a waiver of such rights, recourses, powers or privileges. To be valid, a waiver must be made by writing and must be signed by Vosker. A written waiver to a default cannot be interpreted as constituting a waiver to any other default or default of the same nature which may occur in the future.
In the event that one or many provisions of the Terms of Service or the Personal Information Protection Policy is declared invalid or unenforceable or inapplicable by a court of competent jurisdiction, such invalidity or inapplicability will not affect the validity or applicability of the other provisions of these Terms of Service or the Personal Information Protection Policy; these Terms of Service or the Personal Information Protection Policy will then be interpreted as if the invalid or inapplicable provision had never formed part of these Terms of Service or the Personal Information Protection Policy.
Vosker appreciates your comments, questions, and feedback, which may be sent to email@example.com
If you have any questions about how we handle your personal information, please contact us at the following address: firstname.lastname@example.org
Please note that general customer service queries not related to personal data processing will not be treated.
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